Your company’s culture is more than a ping pong table in the breakroom. It’s your company’s values, how your employees treat each other, and what motivates your team. Culture isn’t just something you can delegate to your HR team and forget about. You and your managers have to live it every day so your employees start living it, too.
Your managers can have a huge impact on your company culture. To make sure that they’re driving your culture in the direction you want, have a conversation with your managers specifically about culture. Make sure that everyone is on the same page about your company’s values and discuss specific behaviors that reflect those values.
Your managers’ actions, decisions, conversations, reward systems, and even management styles can shape your culture. Make sure to discuss how each of those will fit into your culture.
Whether they mean to or not, your managers are setting an example for your team. Their actions and decisions should align with your company’s values to help shape the culture you want. They should believe in your company values and live them out every day. As your managers start living out your company’s values, your employees will start to follow their lead and do the same.
Your managers have to make decisions every single day. Not every decision will be popular or initially make sense to your employees. If your managers are making decisions based on your values and culture, however, they should be comfortable explaining their decisions to their direct reports. This will create transparency in your company, which everyone appreciates.
Their Conversations with Employees
How your managers communicate with their teams can have a huge impact on your company’s culture. If your employees are behaving in ways that don’t align with your company’s values, their managers should be able to have open and honest conversations about it. Your managers should hold any potentially uncomfortable conversations in private so your employees aren’t embarrassed in front of their peers.
Their Reward System
Besides setting an example for how to live out your company’s values, your managers can encourage your employees to live out your values by rewarding them when they make a decision that aligns with the culture.
Their Management Style
Your managers’ management styles will shape your culture. If you value innovation, but have a manager who micromanages everything, you’re sending mixed signals. Each manager will have a unique management style, but that style should fit within your culture.